Frequently Asked Questions

Hello Bistro hours vary by location, especially on holidays. Most restaurants are open from 11AM to 9PM; our Downtown Pittsburgh location is open from 11AM to 6PM and closed on the weekends. To find the most accurate and up-to-date hours for your local Hello Bistro, visit our Locations page.   

Hello Bistro hours vary by location, but most locations close at 9PM (our Downtown Pittsburgh location closes at 6PM). To find the most accurate and up-to-date hours for your local Hello Bistro, visit our Locations page. 

Yes, Hello Bistro offers a variety of dinner options, including salads, burgers, wraps, and more! Plus, you can also customize your salads and burgers just the way you like them! And you can choose from endless options to build your salad – with no scale, ever! 

There are 7 Hello Bistro locations, including six in Pennsylvania and one in Ohio.

To find the closest Hello Bistro locations near you, type your address in the search bar on our site. The restaurants will populate according to which one is closest to you.

When you type your address in the search bar of Hello Bistro locations, we’ll show you the closest restaurants near you.  

Please share feedback about your recent visit by filling out our Feedback Form. The Hello Bistro customer service team reads each and every comment, and we value the opportunity to make your Hello Bistro experience the most delicious one possible! 

Online ordering: 
Placing an order online is easy! Simply add your favorite Hello Bistro meals to your cart via our website or mobile app and check out. You can retrieve your order via our lobby shelves. 

If you’d rather not order online, call your preferred restaurant to place an order over the phone or inquire about an existing order. 

Online order changes:  
To make changes to your online order, call your local Hello Bistro restaurant. To provide feedback about your online order, fill out our Feedback Form.  

Billing issues (charged twice, etc.):  

For all billing questions, fill out our Feedback Form.  

Media inquiries:  
For Hello Bistro media inquiries, reach out to [email protected]  

Yes, we’re on ezCater ! Whether it’s a family get-together, barbecue or a work meeting, Hello Bistro catering will deliver straight to your door. You select the day, time, guests, and menu, and we’ll do the rest! 

Hello Bistro delivers! Download our app and place an order for delivery or order online and select “delivery.” We’re also on DoorDash, UberEats, Grubhub, and ezCater. 

Yes, you can place an order via Hello Bistro online ordering! Simply go to hellobistro.com and click the button for Order Online. Then, schedule a time for pickup via our lobby shelves.  

Yes, our restaurants are handicap-accessible. We have accessible parking, entrances without steps, and seating and restrooms that accommodate guests with mobility needs.   

Yes, there is! Download the app for coupons, easy ordering and reordering, and saving your favorite meals.  

Interactive Allergen and Nutritional Information is accessible via the link at the bottom of our home page. This site allows you to set your dietary preferences or view all allergen and ingredient information to make your Hello Bistro meal allergy friendly. If you have a food allergy or other dietary concerns, please let us know. Due to the nature of our kitchens, we cannot guarantee the absence of any one allergen, but we will make every effort to accommodate your needs. Ingredients are subject to change.    

Hello Bistro nutrition information can be found on our Interactive Allergen and Nutritional Information site, linked at the bottom of our home page. You can access the full ingredient list and customize your Hello Bistro meal as needed using this site. 

Yes, customize your Hello Bistro meals by filtering out gluten using our Interactive Allergen and Nutritional Information site. We also have gluten-free buns as an option for burgers. If you have a food allergy or other dietary concerns, please let us know. Due to the nature of our kitchens, we cannot guarantee the absence of any one allergen, but we will make every effort to accommodate your needs. Ingredients are subject to change.   

Hello Bistro has something for every food preference, from salad stans to burger lovers! You are empowered to create a meal just the way you like it, whether it’s keto, low-carb, or vegetarian. You can use the nutrition info on our Interactive Allergen and Nutritional Information site to choose the best healthy options for you. 

Salad bar ingredients vary according to season and availability! And you’re in charge! Decide what ingredients you want to customize your salad with (or choose a signature salad!) Our team members will help guide you! 

Yes! Hello Bistro deals are always changing on our website, and you can subscribe to our email club, SMS messages, and download our app for more exclusive discounts. Just by subscribing to our email club, downloading our app, or signing up for SMS, you automatically get $2 off your next order! 

Ordering is easy! To place an online order, download our app or order at hellobistro.com! Start with the meal you want (salad, burger, etc.), customize it to your liking, and add it to your cart. Then, check out!  

Stop by one of our locations to purchase Hello Bistro gift cards. To purchase e-gift cards, you can do so online and send them immediately.  

To check your gift card balance, call (888) 892-3813, the number listed on the back of the card. You will be prompted to type the first 16 digits of your gift card number to verify the balance. 

Yes, you can use Hello Bistro gift cards for online orders if the order total is less than the amount on the gift card. 

Yes! Typically, large organizations will purchase Hello Bistro gift cards for events, employees, etc. For bulk order inquiries, Contact Us. 

Hello Bistro gift cards do not expire!

Hello Bistro gift cards cannot be replaced if lost or stolen.

Yes, you can purchase Hello Bistro gift cards online. A minimum amount of $5 is required, and the maximum amount is $500. 

You can apply for open positions at Hellobistrosmiles.com. You’ll be asked to include contact information, your resume or CV, and to answer a few questions. When you join the Hello Bistro team, you become part of the Eat’n Park Hospitality Group family. Our people-first team members have been part of our legacy since 1949! 

To be eligible for employment at Hello Bistro, you must be age 16 years or older.

Available positions are listed at Hellobistrosmiles.com.